The insurer expects Prudential of Japan's return to market to take up to 18 months, with sales set to resume in February 2027 under a phased reopening.
External committee linked sums to 159 current and former staff and 794 customers, and said it found structural failings in sales management, culture, and governance.
The sentencing includes a HK$3.7m (US$471,626) restitution order in favour of CCB Asia, reflecting the value of cryptocurrency bribes accepted by the former banker.
The move follows a series of cases involving employees at the life insurer and marks an escalation from document-based supervision to direct examination of its internal controls.
The authorities searched nine locations and made 15 arrests linked to suspected fraudulent practices at an insurance exam centre for FLMI qualification.
The insurer has also reviewed 365 additional complaints across Prudential Life and Gibraltar Life since January, with 125 cases qualifying for reimbursement.
The association is prioritising distribution oversight, strengthening corporate risk management, and advancing digital and regulatory reforms amid mounting catastrophe risks.
