The study, based on more than 63,000 insureds, found that traditional underwriting metrics do not fully capture the complexity of an organisation’s digital footprint.
The partnership is expected to underpin AXA Hong Kong and Macau's next phase of AI adoption, spanning underwriting, claims processing, distribution and marketing.
AXA, BOC Group Life, FWD, HSBC Life and Manulife sit among 30 institutions involved in 36 use cases selected from nearly 100 proposals, in a cohort now spanning banking, securities, insurance and MPF.
The regulator also wants insurers and other financial institutions to demonstrate how geopolitical risks are embedded in strategy, risk appetite and board oversight.
Regional insurers have proved AI can improve existing processes, but the technology's full promise lies in the harder work of making it core to how they operate.
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