Manulife on Thursday announced senior leadership appointments to its Asia Distribution Team, with Bonnie Qiu named Chief Distribution Officer and Rishi Srivastava appointed Chief Agency Officer. Both appointments are effective from 19 August 2024.
Qiu joins Manulife from HSBC where she spent two decades, serving most recently as Managing Director, Business Development for Asia Pacific. In her new role, she will report directly to Phil Witherington, President and CEO of Manulife Asia.
Manulife said in its announcement that Qiu will oversee the development and growth of the insurer’s multi-channel distribution platform across its 12 insurance markets in Asia. Her responsibilities include enhancing agency performance, improving service quality, deepening bancassurance partnerships, and advancing the company’s digital transformation.
Srivastava will report directly to Qiu and will be responsible for driving sustainable growth of Manulife’s agency channels. He joins from AIA, where he was Chief Executive Officer of Group Agency Distribution and prior had also served as Managing Director and CEO of Tata AIA Life Insurance and Director at AXA Financial Indonesia.
On Qiu’s appointment, Witherington commented, “Bonnie is highly regarded in the financial services industry and has an outstanding track record in elevating customer experience and driving high-quality growth. Her deep appreciation of the region and strong expertise on customer-centricity will help us advance towards our ambition of being the number one choice for our customers.”
On Srivastava’s new role, Witherington said “As our Chief Agency Officer of Asia, Rishi’s extensive experience and relentless focus on execution will enable us to further enhance our agency platform across 12 insurance markets in Asia.”
