Technology

Consumer demand driving digital shift in Korean insurance

September 26 2024

Embedded insurance products are proliferating but human relationships remain vital to selling and underwriting insurance.

insurers-need-to-embrace-tech-to-manage-volatility-with-industry-on-cusp-of-a-new-era-eaic-panellists

Insurers need to embrace tech to manage volatility, with industry on cusp of a new "golden age": EAIC panellists

September 25 2024

Growth is harder for many insurers in Asia and elsewhere, as the post-pandemic environment has become far more complicated, experts pointed out.

Investing in AI boundaries key to incorporating genAI across insurance value chain

September 16 2024

The application of AI can allow benefits including hyper-personalisation of products, but guardrails are key, experts said during an SAP Fioneer webinar.

HDI Global to use GenAI for International Programmes

September 11 2024

Businesses will leverage its own databases and use GenAI to serve International Programmes clients "even more efficiently and quickly."

Chubb recruits Alan Chiew as Chief Information Officer for Asia Pacific

August 27 2024

Chiew joins from Standard Chartered where he was serving as Global head of Technical for Digital Channels.

msig-singapore-and-embed-global-deploy-whatsapp-chatbot-to-automate-sme-insurance-quotations

MSIG Singapore and Embed Global deploy WhatsApp chatbot to automate SME quotes

August 21 2024

Businesses partner to develop chatbot solution which connects with the carrier's underwriting model and uses AI to provide instant quotes.

Prudential partners with Google Cloud to launch AI Lab

August 15 2024

The collaboration will accelerate integration of AI in an effort to improve customer and employee experience, the insurer said.

Wearables data a valuable complement – but not replacement – to sophisticated underwriting

August 8 2024

Wearables can make a difference, but standardising data and understanding algorithms remain a challenge.

QBE scales generative AI solutions globally

August 3 2024

QBE expands AI-driven underwriting tools worldwide, focusing on efficiency and responsible implementation.

Inside Ant Insurance’s strategy to digitise claims with foundational AI

August 2 2024

Ant Group is leveraging technology and vast Alipay user base to streamline claims and attract new demographics for carriers in China.

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