Crawford & Company has appointed Murugan Kuppusamy as Head of its Personal Accident and Fraud Investigations team in Malaysia, the company announced in a press release on Thursday.
Kuppusamy brings with him 15 years of experience across personal accident, bodily injury, investigations, fraud detection, theft, and motor claims to the loss adjuster.
Nathan Hannah, Crawford Malaysia Managing Director, said that the appointment of Kuppusamy aligns with an expanded area of the business.
Nathan Hannah
Crawford Malaysia Managing Director“We are seeing more and more personal accident claims come through the doors, often involving multiple insurers, which may be a reflection of the current economic situation,” Hannah said. “In times like this, we often see an increase in inflated or fraudulent claims as people struggle to keep up with the cost of living. Too often, personal accident and fraud investigations go hand in hand.”
“Murugan has a solid reputation for discreet, thorough investigations and of course upholding the highest ethical and legal standards in the process,” Hannah added.
Speaking on how he will take to his new role, Kuppusamy said, “I have a passion for investigation and problem solving, as well as training up new adjusters and finding ways to keep them engaged and interested, so I am very excited to take on this leadership role as Head of the division.”
“I am really passionate about evidentially supported denials where appropriate and the efficient finalization of legitimate claims so policyholders can move on with their lives without a claim and uncertainty hanging over their head,” Kuppusamy adds.
