We aim to be accurate. But we’re only human and every once in a while we can get something wrong. When that happens, we fix it for accuracy.
Reporting an error
If you believe an article contains a factual error, email [email protected] with the article title, the specific point at issue and, where possible, the correct information or a source. We review every report.
How we correct
When we confirm a material factual error we correct the article and add a dated note at the foot of the piece describing the correction. Minor fixes, such as typographical or formatting issues, may be made without a note. We do not remove published articles to resolve a complaint, except where we are legally required to.
Complaints
For concerns beyond a factual error, fairness, conduct or a right of reply, please email [email protected], marking your message “Complaint”. We will acknowledge within three business days and respond substantively as soon as we can.
Right of reply
Organisations that are the subject of critical coverage may request the addition of a response. We consider such requests on their merits.
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