Emerging risks | Growth Opportunities | APAC Insurance

Tuesday, August 12, 2025

Emerging risks | Growth opportunities | APAC insurance

Tuesday, 12 August 2025

Dedicated hubs

Life and Health

LifeandHealth_Menuwebp

Cyber_Menuwebp

MarineMenuwebp

EnergyMenuwebp

NatCatMenu

ReinsuranceMenu

Capital management

CapitalMenu

RegulationMenuwebp

Browse content

ASIC finds major shortcomings in Australian insurers’ complaint-handling practices

Internal Dispute Resolution review highlights failures in identifying complaints, addressing recurring issues, and ensuring timely resolutions.

Editorial team

December 6, 2024

Stay ahead with precise, independent journalism of APAC's insurance markets.

Experience 7 days of full access to premium insights

Price:

Free for 7 Days

First Name:* First Name Required

Last Name:* Last Name Required

Email:* Invalid Email

Password:* Invalid Password

Password Confirmation:* Password Confirmation Doesn't Match

Password Strength

No val Please fix the errors above

Already a member?

Login here

Share this article

Read next

time-zone-and-sector-risk-add-complexity-to-cyber-insurance-in-asia-pacific

Time zone and sector risk add complexity to cyber insurance in Asia Pacific

August 11 2025

generali-underwriting-h1-result-up-in-asia-off-back-of-life-insurance-performance

Generali's Asia underwriting result rises in H1, driven by life performance

August 7 2025

hong-kong-commercial-premiums-see-a-large-drop-in-q1-2025-following-rbc-framework-changes

Hong Kong’s GI premiums jump in Q1 2025 following RBC framework changes

August 7 2025

arpc-receives-very-strong-ratings-from-insurance-stakeholders

24/25 survey finds insurance carriers highly satisfied with Australian Reinsurance Pool Corporation

August 7 2025

south-korea-posts-25-fall-in-commercial-insurance-rates-as-asia-wide-softening-persists

South Korea's commercial insurance rates fall 25% in Q2 as softening trend continues across Asia

August 5 2025

asias-health-and-mortality-protection-gap-grows-but-insurance-appetite-is-surging-in-emerging-markets-swiss-re

Asia’s health and mortality protection gap grows, but insurance appetite surging in emerging markets: Swiss Re

August 4 2025

Hong Kong life insurance momentum continues in Q1

Record growth streak continues for Hong Kong Life insurers in Q1 2025

July 30 2025

japan-pi-outperforms-in-2024-as-ig-peers-tackle-record-pool-claims

Japan P&I outperforms in 2024 as IG peers tackle record pool claims

July 29 2025

japans-insurers-steady-amid-market-shifts-but-interest-rate-and-fx-risks-loom-sp-global

Japan’s insurers steady amid market shifts, but interest rate and FX risks loom: S&P Global

July 28 2025

fierce-competition-drives-double-digit-insurance-rate-drops-across-pacific

Pacific commercial insurance rates continue to soften, with region seeing double-digit decline in Q2

July 25 2025