ASIC finds major shortcomings in Australian insurers’ complaint-handling practices

Internal Dispute Resolution review highlights failures in identifying complaints, addressing recurring issues, and ensuring timely resolutions.

Share

Asic finds major shortcomings in australian insurers complaint handling practices
Picture of Editorial team

Editorial team

THIS PREMIUM INSIGHT IS FOR SUBSCRIBERS ONLY.

Stay ahead with precise, independent journalism of APAC's insurance markets.

Unlocked access today:

Already subscribed? Log in using the form below or click here

Read next

hong-kong-life-insurance-industry-sets-record-q3-in-2024
2025-regulatory-road-map-japan-insurers-get-ready-for-rbc
japans-insurance-industry-to-top-us400bn-in-2029-globaldata
cyber-reinsurers-look-to-southeast-asia-for-growth-and-diversification
underwriting-losses-continue-in-2024-for-indian-pampc-insurers
valuation-clarity-to-unlock-korean-insurer-mampa-logjam
bi-the-leading-risk-concern-for-asian-companies-in-2025-allianz
2025-outlook-trump-india-and-easing-the-insurance-talent-shortage
Miller targets Koreas marine energy and entertainment sectors
asia-pac-property-casualty-rates-soften-at-11-renewals

Share this article