The ICA has classified ex-tropical Cyclone Jasper as an Insurance Catastrophe to fast-track support for thousands in Far North Queensland, with assessors and claims specialists already deployed.
Zurich cleared of any wrongdoing after OnePath Life, which Zurich's acquired in 2022, denied a claim due to non-disclosure of the claimant's past mental health hospitalisations.
Insurance Authority data shows a 10% decrease in overall complaints for the first nine months of 2023, though there was a slight increase in conduct-related cases.
