The renewed Grievance Mechanism Committee (GMC) will bring together medical, hospital, insurance and takaful associations to identify and improve systemic challenges in medical claims.
According to the General Insurance Association of Malaysia, the medical and health insurance segment has been reporting underwriting losses for several years now.
LIC posted a sharp inflow boost after GST relief took effect, while industry growth is being driven by larger ticket sizes amid declining policy counts.
Thailand's health insurers plan to address rising costs by tightening medical price controls, enhancing digital claims, and enforcing itemised billing.