The Commonwealth Bank mandate that ended in January carried 44% of last year's premium, but Helia has held on to a lender contract it expected to lose.
The study, based on more than 63,000 insureds, found that traditional underwriting metrics do not fully capture the complexity of an organisation’s digital footprint.
Regulatory reforms, increasing insurance penetration and demand for digital and catastrophe coverage are expected to drive growth in Malaysia's non-life insurance market.