Claims

Abstract microphone icon at center with a neon circular ring and multicolored flowing waves, representing audio recording or voice tech.

IAG partners with OpenAI to develop voice agent technology for claims

July 27 2026

The partnership targets one of insurers' most pressure-tested functions: claims handling during natural catastrophes

Two firefighters in full turnout gear with red helmets and breathing apparatus walk near a fire engine.

Fire at South Korea's Coupang logistics hub raises liability questions — Report

July 22 2026

A reported KRW380bn (approx. US$257m) property policy covering Coupang's Incheon logistics centre is under scrutiny as investigators work to determine liability for the fire.

chinese-ships-secure-lower-insurance-rates-in-red-sea-amid-houthi-attacks-report

India’s marine insurance pool gets its first claim after drone attack in Black Sea — Report

July 20 2026

The government-backed scheme, launched in May, faces its first real-world test.

icici-lombard-invests-0-39bn-in-hdfc-bank-to-deepen-banking-exposure

ICICI Lombard ordered to pay US$8m in dispute linked to Bharti AXA policies

July 16 2026

The insurer said it is evaluating legal options after the arbitral tribunal directed it to pay the award plus interest.

australia-ica-to-launch-motor-insurance-code-consultation-in-march

Australia's GI Code Committee makes new Code rollout, motor claims top priorities for 2026–27

July 15 2026

The Committee's repeat focus on motor comes as delays and third-party oversight drove a quarter of all general insurance complaints.

Traditional Japanese street lined with dark wooden shops, hanging signboards, and warm lanterns, with mountains in the background

Japan general insurers' underwriting performance improves as fire claims fall in FY2025

July 13 2026

Fire insurance led Japan's non-life market improvement in FY2025, as claims fell sharply despite continued premium growth across major commercial lines.