Ed Messer has been named global head of analytics while Jason Harger will take on the position of global head of AI transformation, effective 1 January 2027.
The online life insurer has suspended new applications and other functions of au no Seimei Hoken, the product KDDI sells as its agent, while the two companies investigate.
The platform, part of the broker's initiative to embed AI and automation across the enterprise, centralises risk and insurance data, helping risk managers access information quickly.
They will combine claims intelligence and specialist expertise to identify suspicious claims patterns and curb insurance fraud across health and motor lines.
