"Our priority has been to communicate and compensate our affected health insurance customers and providers, along with putting in place measures to help ensure this does not happen again," says APAC Chief...
The regulator reportedly found lapses related to the rejection of valid claims, deduction of inadmissible costs, and delayed settlements from insurers.
Majority of insurers endorse the Australian Prudential Regulation Authority’s supervisory role, but many warn that the cost of compliance remains high.
The committee’s work builds on existing reforms and aims to create a more transparent, affordable, and value-driven private healthcare system in Malaysia.