The move follows a series of cases involving employees at the life insurer and marks an escalation from document-based supervision to direct examination of its internal controls.
Insurers are among the firms facing scrutiny over AI customer service systems that delay callers reaching human agents, as complaints to the FSS rise 17%.
The authorities searched nine locations and made 15 arrests linked to suspected fraudulent practices at an insurance exam centre for FLMI qualification.
Reinsurance is playing a wider role in capital management across Asia, but executives warn insurers must get product economics and asset backing right first.
Actuaries must move beyond modelling and pricing, (re)insurance executives said at AAC2026, citing gaps exposed by the pandemic, climate volatility and AI