Duck Creek Technologies has acquired Send Technology Solutions to combine its agentic AI capabilities with underwriting orchestration and core insurance systems, according to a media release on Tuesday.
The deal brings Send’s AI-native platform into Duck Creek’s technology stack, covering processes from submission intake and risk assessment through quoting, policy issuance and portfolio monitoring.
Duck Creek said the acquisition creates Asia Pacific’s only agentic underwriting-to-core platform, connecting intelligent underwriting workflows with core insurance operations. The company, which has a presence in Australia, New Zealand and India, also identified APAC as a key growth region.
Send supports commercial insurers, specialty carriers, reinsurers, managing general agents and delegated authority businesses. Its platform currently processes more than US$26bn in gross written premium, according to the announcement.
Duck Creek CEO Hardeep Gulati said the acquisition would connect “systems of record, decision intelligence, workflows, and action” within a single agentic underwriting environment.
The transaction follows the launch of Duck Creek’s Agentic AI Platform and Agentic Underwriting Workbench strategy at its Formation ’26 conference. The platform is designed to let insurers deploy and govern AI agents across underwriting, policy administration, billing, claims, reinsurance and payments.
Send CEO and co-founder Andy Moss will remain with the business as Duck Creek’s general manager of underwriting.
“We share a common belief that technology augments underwriters, not replaces them, and that AI must be delivered with transparency, governance, and trust,” Moss said.
The acquisition comes with specialty insurers increasingly testing agentic AI in live underwriting environments.
In April, managing general agent CFC launched Lane Assist, a cyber pilot that takes submissions via email and delivers quote recommendations for lower-complexity risks, with the aim of reducing turnaround times and allowing underwriters to focus on more complex business.
