AM Best affirms ratings while upgrading outlook, noting parent company's improved access to funding and bank support to mitigate liquidity and refinancing risks.
Conduct issues still lead to complaints, but complaints are down YoY, with a comparison of data from the first half of 2024 revealing a further downward trend.
Authorities are looking to expand the voluntary health insurance scheme, but a lack of TCM data means insurers may need to look to the mainland for guidance.