The FSU is demanding transparency on the full scale of planned job cuts at Acenda after three rounds of redundancies impacted 280 workers across departments.
The centre, which replaces the insurer's former Causeway Bay facility, offers services on trusts, tax, legal structures, family offices, and succession planning.
Premium income and new annuity sales strengthen even as rising policy surrenders, bond yield pressures, and higher operating expenses weigh on the sector.