Australian Financial Complaints Authority referred 16 insurance-related systemic issues to regulators in H1 2023
AFCA's 3rd edition of its Systemic Issues Insights Report highlights several concerns within insurance, from incorrect handling of insurance claims to insufficient information provided to non-English speaking customers.
![[explicit brand] logo.](https://reinasia.com/wp-content/uploads/2026/09/korea-life-insurance-association-rolls-out-ai-tools-for-complaints-handling-ad-reviews-300x169.jpg "Korea Life Insurance Association rolls out AI tools for complaints handling, internal compliance")
