Taiping Hong Kong pledges swift claims handling and full support for those affected by the fire that has killed at least 94 people at the scaffold-wrapped estate.
November events added up to A$510m (US$332m) in estimated losses, with nat cat events depleting two-thirds of insurer's natural hazard allowance less than five months into the year.
The regulator also highlighted the need for deeper organisational alignment, noting that robust internal systems and clearer procedures are essential for protecting policyholders.
The initiative uses a combination of insurance and technology, integrating big data, artificial intelligence, and IoT tools to enhance the monitoring and protection of ancient trees.
Insurer says it paid out HK$347.98m (US$44.7m) in claims in 2024, with Employees’ Compensation and Marine segments both reaching a 100% settlement ratio.
The fire has killed at least 94 people, with insurance claims estimated at HK$2.6bn (US$334m), and general property and CAR policies described as "severely underinsured".
