"Our priority has been to communicate and compensate our affected health insurance customers and providers, along with putting in place measures to help ensure this does not happen again," says APAC Chief...
The regulator reportedly found lapses related to the rejection of valid claims, deduction of inadmissible costs, and delayed settlements from insurers.
The committee’s work builds on existing reforms and aims to create a more transparent, affordable, and value-driven private healthcare system in Malaysia.
Industry leaders call for greater transparency, enhanced claims oversight, and expanded preventive care, as rising medical costs drive up policyholders’ premiums and insurers’ loss ratios.
