Nearly one in three reported claims remained pending at the end of FY2025, with standalone health insurers outperforming general insurers on claim settlement ratios and speed.
Insurer says it paid out HK$347.98m (US$44.7m) in claims in 2024, with Employees’ Compensation and Marine segments both reaching a 100% settlement ratio.
Australia's Federal Court found that thousands of Cbus members faced lengthy delays in receiving death and disability benefits, with some claims remaining unresolved for over a year.