The IAG brand has handed out its opening round of locally decided awards in a flood-hit region of New South Wales, with emergency communications the dominant theme.
Commercial lines and higher sums insured are supporting premium growth, while conservative asset allocation is helping insurers absorb equity-market volatility.
The former SCOR chief keeps global charge of Capital and Advisory while taking on Latin America and the Caribbean alongside the Asia-Pacific businesses.
The DFS review also called for stronger performance monitoring, wider digital adoption and improved customer grievance handling across the state-owned insurers.
The Kuala Lumpur-based hire joins the insurer's consumer distribution team from Zurich, where he spent more than four years leading partnerships in Malaysia.
