Op Risk

Pedestrians cross a modern urban plaza lined with high-rise office buildings and autumn trees.

Japan FSA to inspect Sony Financial Group over Sony Life misconduct - reports

October 21 2026

The inspection could begin as early as November and may lead to a business improvement order over the parent’s oversight of its core life insurer.

Prudential Financial's Holding Co. Outlook Revise | S&P Global Ratings

S&P cuts Prudential Financial outlook to negative on Japan recovery risks

October 19 2026

The insurer's Japanese unit faces pressure as it works to restore sales, retain high-performing advisors and regain market position.

Prudential halves Japan unit’s 2027 sales forecast on phased post-suspension recovery

October 12 2026

The insurer expects Prudential of Japan's return to market to take up to 18 months, with sales set to resume in February 2027 under a phased reopening.

Sign for Japan’s Financial Services Agency in Japanese and English.

Japan FSA suspends Prudential Life, Gibraltar Life sales over widespread misconduct

October 9 2026

The insurers have been ordered to overhaul compensation structures, strengthen sales oversight and submit externally reviewed remediation plans by November.

A wooden gavel rests on Australian dollar banknotes.

Hollard ordered to pay A$2m in first insurer penalty for breach of utmost good faith

October 9 2026

The insurer's conduct reflected a prolonged pattern of claims-management failures rather than an isolated mistake, the court ruled.

Prudential Japan to cut more than 60% of branches after independent probe links JPY6.17bn to staff misconduct

October 8 2026

External committee linked sums to 159 current and former staff and 794 customers, and said it found structural failings in sales management, culture, and governance.

Sompo Japan office tower and sign viewed from below against a bright blue sky.

Sompo Japan flags potential data leak affecting 60,000 customer inquiries

October 8 2026

Potentially exposed records include contact details, employer information and driving alert data, although no financial information was involved.

Miniature businesspeople stand and meet among coins beneath wooden blocks spelling “AML.

Hong Kong brokers face growing pressure over AML due diligence

October 8 2026

IA’s actions point to greater scrutiny when onboarding customers.

Crowds carrying umbrellas gather at a busy Japanese city intersection lined with brightly lit shops and signs.

Japan regulator set to suspend new sales at Prudential Life — report

October 5 2026

The insurer has voluntarily stopped writing new business since February, but the FSA is planning a formal order after employees improperly obtained JPY3.1bn (US$19.7m) from about 500 customers.

Hong Kong insurance complaints rise 10% in H1 over operational and claims issues

October 2 2026

The IA described the figure as modest relative to premium growth, which reached 32% in the first quarter.

Fitch Downgrades Asuransi Bintang to 'BBB+(idn)'; Places on Rating Watch Negative

Fitch downgrades Asuransi Bintang as RBC falls to 141%, fraud probe weighs on capital

September 18 2026

The alleged IDR54bn (US$3.04m) investment fraud and payroll-related embezzlement could lead to further losses, weighing on the insurer's capital and profitability.

Ex-CCB Asia manager admits US$470,000 crypto bribes in Vesttoo L/C fraud case

Former CCB Asia banker sentenced to four years' jail over US$1.6bn Vesttoo-linked fraud case

September 18 2026

The sentencing includes a HK$3.7m (US$471,626) restitution order in favour of CCB Asia, reflecting the value of cryptocurrency bribes accepted by the former banker.

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