The proposals would require agencies to set clearer standards for recommendations, give customers fuller explanations and strengthen internal oversight.
Among the reforms outlined by GIAJ chairman Shinichiro Funabiki are the implementation of an Agency Business Quality Evaluation System and the formalisation of a Corporate Risk Management Advancement Support...
An internal probe found 11 secondees across seven agencies removed 379 items of operational data, prompting tighter controls and one-month voluntary pay cuts for senior executives.
The company will consolidate its domestic operations and appoint a new leadership team effective Wednesday, 1 April 2026 to support growth in its insurance and global asset management businesses.
The firm's new CEO, Hiromitsu Tokumaru, said it would overhaul its life planner model and pay structure to curb aggressive sales pressures following the fraud scandal.
