The insurer says that Kan Mabara will step down from Feb 1, after an internal probe found 100 staff profited from improper schemes affecting nearly 500 clients.
Australia's Federal Court found that thousands of Cbus members faced lengthy delays in receiving death and disability benefits, with some claims remaining unresolved for over a year.
Confirmation of the independent investigation, which commenced last month, comes amid Neal’s withdrawal from AIG President role he was due to commence in December.