Claims and losses, Data, Market report, News, Non-life, Underwriting/Actuarial

General insurers warned that unqualified expert opinions are being used in claims decisions

Australia's Code Governance Committee report says it reveals "a landscape where external experts provide opinion outside the scope of their expertise, potentially leading to poor claims decisions, disputes and complaints."

Editorial team

August 28, 2024

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3 min read

Banner for 22nd SIRC: 'Capacity to Capability'—Building resilience through innovation; futuristic city skyline with a glowing highway; Nov 1–5, 2026 at Sands Expo & Convention Centre.

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Market conditions continue to evolve as businesses review their priorities and plans for growth. The pace of change varies across the region, with local factors shaping how organisations respond.

Attention is turning to the balance between near-term opportunities and longer-term objectives. Decisions made today will help determine how businesses adapt as conditions develop.

While the outlook remains varied, the broader direction reflects a market adjusting to new demands. The implications will become clearer over time as plans move into practice.