Markel has announced the appointment of Lisa Mitchell as Head of Claims for its Australian operations. She will be based in Melbourne and will report directly to Rory Morison, Managing Director for Australia.
Mitchell has over two decades of experience spanning the UK and Australia, specialising in high-value and complex claim management. She moves to Markel following over a decade with AIG, where she was most recently the Technical Lead for Financial Lines.
This hire follows Markel’s recent establishment of offices in Melbourne, Brisbane, and Sydney as it looks to strengthen its position in Australia.
Morison commented on Mitchell’s appointment, “We are very pleased to welcome Lisa to the team. The appointment of an industry leader as our Head of Claims demonstrates Markel’s commitment to building a strong and proven team in the Australian market. This will also enable our underwriting and claims teams to work together to develop our local offering.’’
Having initially launched products in Casualty, Professional Indemnity, and Directors & Officers, Markel is looking to introduce more lines and deepen its market integration in Australia. “We are establishing a long-term presence here that will enable us to be a reliable partner for local brokers. With our people and processes in place, I look forward to accelerating our broker partnerships in 2024,” said Morrison.
