Building on record VNB growth in 2025, the insurer sustained its momentum into the first quarter of 2026, supported by strong growth in new business volumes.
BNM said that Zurich's Malaysian units failed to update their sanctions database, resulting in customer screening being conducted against an outdated database.
Lower expenses and premium growth drove a modest improvement in Go Digit’s Ind AS combined ratio in FY2026, despite weaker loss performance in select segments.
Day procedures and higher-end outpatient care were flagged as key drivers, with the study also pointing to panel providers and group plans as potential cost moderators.