The expansion is fueled by several factors, including elevated claims, medical inflation, an ageing population, and ongoing infrastructure investments.
The renewed Grievance Mechanism Committee (GMC) will bring together medical, hospital, insurance and takaful associations to identify and improve systemic challenges in medical claims.
Yougang Zhu, Chairman and CEO of Ping An Health Insurance, says the hospital will utilise smart technologies, including AI, from diagnosis and service delivery to management.
