Factors seen to drive the industry's 2026-2030 growth include digital enablement, insurtech investment, AI-driven service models, and expanded telehealth and mental health benefits.
The expansion is fueled by several factors, including elevated claims, medical inflation, an ageing population, and ongoing infrastructure investments.
The renewed Grievance Mechanism Committee (GMC) will bring together medical, hospital, insurance and takaful associations to identify and improve systemic challenges in medical claims.
