GI Code Governance Committee looks to enhance monitoring, enforcement methods on issues like claims handling practices, cash settlements, and under-reporting.
Insurance Council of Australia's roadmap aims to address insurance industry talent shortages, an ageing workforce, the need for diversity, and the climate impact on workers in the sector.
The new guidelines were developed after customers and consumer advocates voiced concerns about expert reports being unclear, putting “non-experts at a disadvantage.”
In conjunction with the PIA, the Council urges collaboration between government and industry while emphasising need for the right resources and tools to reduce vulnerability.
Insurance Council of Australia and California Department of Insurance (CDI) commit to partnership to build a shared view of growing risks and solutions.