Currently, residents of Queensland are paying dual tax on insurance policies and next state government should eliminate stamp duty, says Insurance Council of Australia.
GI Code Governance Committee looks to enhance monitoring, enforcement methods on issues like claims handling practices, cash settlements, and under-reporting.
Insurance Council of Australia's roadmap aims to address insurance industry talent shortages, an ageing workforce, the need for diversity, and the climate impact on workers in the sector.
The new guidelines were developed after customers and consumer advocates voiced concerns about expert reports being unclear, putting “non-experts at a disadvantage.”