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Monday, August 3, 2026

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hong-kongs-insurance-complaints-stable-in-2024-but-claims-disputes-surge
Hong Kong's insurance complaints stable in 2024, but claims disputes surge
March 31 2025
Data from the IA shows a 51% rise in claims-related complaints, but grievances related to services dropped drastically.
japanese-insurers-reduce-capacity-withdraw-favourable-terms-to-focus-on-profitability-aon
Japan's FSA orders major insurers to improve practices following seconded employee data breaches: Report
March 25 2025
Order issued after two million customer records were inappropriately shared with primary employers.
giaj-rolls-out-trust-building-measures-and-agency-reform-initiatives
General Insurance Association of Japan rolls out trust-building measures
March 24 2025
GIAJ is spearheading efforts to enhance transparency and accountability in Japan's non-life sector following recent scandals.
allianz-australia-awp-australia-fined-a16-8m-for-misleading-travel-insurance-advertising
Supreme Court of NSW fines Allianz, AWP A$16.8m for misleading travel insurance advertising
February 28 2025
The court found both companies misrepresented policy features and coverage levels online between 2016 and 2018.
new-giaj-chairman-says-blunted-sense-of-risk-a-root-cause-of-compliance-failures
New GIAJ Chairman says "blunted sense of risk" a root cause of industry operational failures
September 23 2024
Hiroaki Shirota pledges reforms and restoration of trust following industry scandals which have weighed heavily on Japan's non-life industry.
giaj-tells-japanese-non-life-insurers-to-set-clear-deadline-to-offload-strategic-shareholdings
GIAJ tells Japan's non-life insurers to set clear deadlines for offloading of strategic shareholdings
September 20 2024
Amid regulatory pressure to reduce conflicts of interest, GIAJ sets new guidelines calling for clear timeframes on divestment of cross-held shares.
over-2-million-customer-records-leaked-in-seconded-employee-data-breach-cases-report
Over 2 million customer records leaked in Japan seconded employee data breaches: Report
August 28 2024
Japan's non-life insurers set to report to Financial Services Agency within the week over significant unauthorised sharing of rival data.
asic-targets-insurance-misconduct-as-complaints-soar-and-climate-risks-intensify
ASIC targets insurance misconduct as complaints soar and climate risks intensify
August 23 2024
The watchdog names insurance misconduct as a priority for the year ahead.
japans-major-non-life-insurers-identify-65000-fraudulent-claims-made-by-bigmotor-report
Japan's major non-life insurers identify 65,000 fraudulent Bigmotor claims - report
July 23 2024
Four major non-life insurers review claims spanning eight years, reportedly finding 30% of 236,000 claims to be fraudulent.
japan-ftc-to-issue-cease-and-desists-to-non-life-insurers-for-premium-collusion
Japan FTC to issue cease-and-desists to non-life insurers for premium collusion - report
July 5 2024
Fair Trade Commission found four major insurers engaged in unfair trade practices, but has decided not to impose fines.
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28 August
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