Nishizawa looks set to step down and would be the latest high-profile resignation in the wake of the Japanese insurance industry's Bigmotor and price-fixing scandals.
Insurance Authority data shows a 10% decrease in overall complaints for the first nine months of 2023, though there was a slight increase in conduct-related cases.
Renato De Maria, former insurance broker and director of AIBS, receives permanent ban from the financial services industry following allegations of misappropriating AU$35m (US$29.97m) of client funds.
