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Thursday, August 6, 2026

FWD promotes Queenie Lam to lead marketing for Hong Kong and Macau

Prior to her promotion, Lam was FWD’s head of branding and marketing.
FWD promotes Queenie Lam to lead marketing in Hong Kong and Macau
February 25, 2026

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1 min read
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28 August
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FWD Hong Kong has appointed Queenie Lam as chief marketing officer for Hong Kong and Macau, the insurer announced in a press release.

The new role places Lam in charge of FWD’s overarching strategy of “fuelling growth” in two of its core markets.

Prior to her promotion, Lam was FWD’s head of branding and marketing. She has also previously served as head of customer marketing and CRM.

Lam began her career at Bates 141 in Hong Kong, working on accounts including HSBC, before moving to PCCW. She later held senior marketing roles at DBS Bank.

The Inaugural Recognising excellence in Asia's insurance industry Find out more Entries close
28 August
Banner for 22nd SIRC: 'Capacity to Capability'—Building resilience through innovation; futuristic city skyline with a glowing highway; Nov 1–5, 2026 at Sands Expo & Convention Centre.
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