The AI Cohort Symposium 2026 saw first-batch participants report gains across underwriting, claims and customer service, while newcomers Manulife, BOC Life and China Life unveiled new plans.
The incorporation of Mahindra Manulife Insurance marks an early step in the companies push to address India’s protection gap with a digital-first model.
The Australian regulator highlights emerging conduct, accountability and governance challenges as insurers expand AI use and distribution through digital platforms.