AI’s payback period may be longer than expected, as costs, timelines and benefits remain difficult to separate and quantify, industry experts said at ITC Asia.
The AI Cohort Symposium 2026 saw first-batch participants report gains across underwriting, claims and customer service, while newcomers Manulife, BOC Life and China Life unveiled new plans.
The incorporation of Mahindra Manulife Insurance marks an early step in the companies push to address India’s protection gap with a digital-first model.
