Zurich Malaysia has promoted Yuan Feng Hoo to Chief Pricing Actuary and Head of Technical Excellence as part of the launch of its new Pricing and Technical Excellence Team, the insurer announced on LinkedIn on Tuesday.
Hoo moves from his role as Head of Retail, Property and Casualty, a position he has held since December 2021. He brings over six years of experience with Zurich Malaysia, having previously served as Head of Motor Underwriting & Analytics and Head of Pricing and Analytics in the Property and Casualty division.
In his dual role, Hoo will lead pricing strategy for profitable growth and champion excellence in decision-making, risk assessment, performance management and customer experience.
He will also drive the use of advanced analytics and artificial intelligence to improve pricing, insights, and efficiency. Hoo is expected to play a key role in shaping the company’s technical vision and accelerating innovation within the new team structure.
This appointment continues Zurich’s strategic talent moves across the Asia Pacific region, following the company’s strong H1 2025 performance with 22% life premium growth and 14% non-life growth, as well as recent hires including Nicole Tan joining Zurich Singapore’s Casualty team as an underwriter.
