Manulife Hong Kong and Macau has named Hung Ko as chief financial officer, Venice Chan as chief operations officer, and Ian Pritchard as chief information officer, the insurer announced on LinkedIn.
Ko’s appointment takes effect on 1 January 2027, subject to any required regulatory approvals, while Chan has assumed her position on 1 October. Pritchard is scheduled to take on his role on 19 November 2026.
Ko is currently vice president, group investor relations at Manulife, a position he has held since July 2021. He has spent more than 14 years with the group, with earlier roles spanning treasury, funding and capital management, and previously worked at Sun Life.
For Chan, the appointment follows her tenure as interim chief operations officer from July 2026. She also served as head of claims, having moved to Manulife Hong Kong and Macau as head of policy management in July 2025. Since joining Manulife in 2017, she has held strategy, transformation and customer leadership roles in Vietnam and across Asia, following earlier positions at MetLife and EY.
Pritchard, meanwhile, moves from his role as Manulife’s chief technology officer for Asia, which he has held since November 2022. He has more than 25 years of technology experience, including over 11 years at Manulife, and previously held senior technology and architecture roles at Bank of America and HSBC.
“With extensive experience across financial leadership, technology modernization, strategy, transformation and operations, Hung, Ian and Venice bring complementary expertise that will help us advance our strategic priorities, accelerate transformation and capture the opportunities ahead,” the insurer said.
The appointments follow other leadership changes at the business this year. Wilton Kee was named chief executive officer earlier this year, succeeding Patrick Graham, who moved to lead Manulife Canada.
Meanwhile, Carrie Tong moved from chief operations officer to chief distribution officer in July, succeeding Ivan Chan. The insurer also appointed former Prudential executive Lilian Ng as an independent non-executive director in June.
